AmericanLongRifles Forums
General discussion => Contemporary Longrifle Collecting => Topic started by: Shreckmeister on July 31, 2012, 12:15:37 AM
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Can anyone who has sold a rifle on consignment with TOW say about how long it took after they
sent the rifle before it made it on their website?
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Almost as soon as it arrived at the store.
Dan
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I have been waiting three days.Thats a bit long for them.If not by weeks end i will send them a nnote.
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About two years ago, my son and I each sent a rifle. His, a week before mine. His rifle was on the board and sold within two weeks from the day it was sent. It was six weeks until they sent me a review of my rifle and when I didn't accept their terms, it took another month for it to be returned.
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Its been several years since I sent anything out there but it was weeks not days before they had it up on there site. They said they had a lot of rifles to review.
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my wife sent them a pistol 4 yrs ago
took 8 weeks for them to review it,,
then another 6 weeks to return it
calls all said,,well your not the only ones we cater too..
never agin...!!! havent bought anything from them for at least 20 plus yrs...
and wont..!!
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I sent 2 rifles to them and they were listed shortly and sold fairly quickly. I was told to send any other rifles or accoutrement's anytime. I sent them another rifle and it never was listed and was told that they wouldn't because it arrived "unannounced."They sent the rifle back never listed in one of their cardboard boxes and kept my wooden shipping crate I built. I lost money on the crate,shipping,and wasted time. Haven't done business with them since.
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After 6 rifles, which went on line within a week or so, it took 2 months to get a straight answer on the next 2 . I ended up accepting a reduced price for them, but the process left a bad impression . I only got a straight answer after asking them to return my property.
I like the Company, and continue to buy from them. Good service, but the gun selling stuff is pretty subjective, depending on Dave's input.
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May I offer a suggestion?Try selling your guns on Gunsinternational.com.Look over existing ads,and layout yours similary.It costs about 9 dollars to do ad and 8 or so pics.I have had very good results here.Gunbroker is good place to sometimes buy,but not to sell,unless you want to take a hit.Folks at GI are decent to deal with.I usually ship via USPS pripority,insured,etc.Use the others,but it is a hassel messin with local ups.Fedex ok,if they dont fling the package over a fence-bad thing.
Thanks,Dave
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I have enjoyed buying from Track of the Wolf, but would never go through the trouble of selling there again. Each time they have signifcantly undervalued rifles I've sent there. However, they return them lightning fast! The last one was a very high end flintlock that ended up selling for $5800. They told me the value was $1200. I prefer the CLA site and gunbroker.
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im pretty sure Dave sets the price,
but you can set your own consignment price,
and wait for it to sell
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Sold about a dozen guns through Track other the years. Don't have a single complaint. I think the problem some people might run into is that they over estimate what their gun is worth. If the guys at Track think your consignment price is too high, they will definitely let you know. They turn over ALOT of guns, and it doesn't benefit anyone to have an overpriced gun sitting on their website for months at a time. As long as you are realistic about what you want to sell your gun for you won't be disappointed, and if David recommends a lower consignment price don't take it personally. They have sold thousands of guns over the years, and know what it will take to sell it in a timely manner.
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I have not sold a gun through Track. I have bought many parts from them though. I can only say dealing with them is much like negotiating with a quirky old crazy uncle. If you expect them to give you any information without pretty much demanding it, you are dreaming. I have come the point where if they send me a backorder for something I can't get somewhere else, I send the entire order back. Twice I have started a gun, only to find out after a long wait that a crucial part is no longer available.
Their catalog with life size pictures of gun parts is pure genius. I have found no other instructions as good as theirs regarding Shumway's painted light technique photography of long rifles. They have great ideas, but the customer service is poor at best.
Hungry Horse
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Mine have shown up on the website by day 3 for sure, most sooner. It depends on how many others they have to photograph and write the info for. I'm fortunate in that I live an hour and a half from them so I drop my guns off in person. They've always been great folks to do business with.
Ted K.
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As Hungry Horse has stated,customer service and satisfaction are minimal at best.
( Edited by moderator please do not impute negative motives to people. You can't know their motive. - This thread is beginning to sound like "lets all have a feeding frenzy on TOTW..... it is getting close to being deleted. ----- Please discuss the facts of timing etc without slamming the people who run the business... the Golden Rule is a good one to remember when online....?
I responded this way because they shipped me a broken gun.It was advertised as new.Perhaps it was,but in any case,it arrived broken.They refused to fix it or offer any compensation.I had to eat the shipping both ways.That is not a decent way to treat customers.
This is not intended to bash TOTW.It is a true account of how a transaction was conducted.I sincerely hope other folks have had better luck.
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Yup, and in all the years that I have done business with Track I have never had a negative experience, whether buying or selling. I only wish every business was as fast and pleasant to deal with. They're good people.
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Yup, No bashing intended when I opened this thread. ???
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Of the comments made up to this point, there have been 9 for, 5 against and 7 neutral. How is that a "feeding frenzy" against TOTW? I'm not not trying to start anything, just curious as to how the moderators judge statements. I mean some have good and bad things to say and some are neutral as well.
CW
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And CW that is because I edited out the comment that went too far... its easy to slip over from what has been a civil discussion into bashing and then folks seem to jump on the band wagon. Since that has been prevented. lets leave it there. .
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I've been dealing with TOW for ever, and coming from a Canadian point of view, I could not be more pleased. They have done their utmost to make the business deal as smooth as possible, and I've always got good value for my money. The only rifle of mine that was ever sold on their site did not belong to me at the time. It brought more than twice it's original selling price. I'm sure the seller was delighted.
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I sell most of my rifles through TOW. As a matter of fact I have 2 on there right now.
I tell them what I want for a price and they usually add 36% as a commission seller fee. They do the write up and the photos and post it online. I think it's a good deal for me.
As far as time, when I send a rifle it is usually unannounced, but I send their form with it stating my price. I usually get a response from them in about a week or less, and the rifles usually appears on their site in another 2 weeks or less. Sale of the rifle varies I had one sell in 2 days and some in 2 months. The rifles on there now have been there about 6 weeks (feels like 6 years) try to be patient. Once it sells the buyer has a 10 day return inspection time, and I usually get my check about 5 days after that.
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I have been dealing with them for 20 years. I have bought and sold guns through them. I have never had a problem with them and will continue to do business with them.
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I have been doing business with TOW since 1976, I purchased my first "kit" a GRRW Hawken from their shop, I think that it was in Brooklyn Center(?)
Good Company, Good People!!
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It's been several years since I have sent them a gun to sell. I always set the price. (What I would sell the gun for if I were selling it). The guns have always been up with in a couple days of shipping and usually sold with in a couple hours! :o For a whole lot more than I could ever get.
As far as ordering parts, no problemo.
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It's been several years since I have sent them a gun to sell. I always set the price. (What I would sell the gun for if I were selling it). The guns have always been up with in a couple days of shipping and usually sold with in a couple hours! :o For a whole lot more than I could ever get.
As far as ordering parts, no problemo.
That says a lot about your reputation Mike! well deserved I'd say.
A few months ago I stopped in at Tracks store for some parts. I was really surprised at the amount of "walk in traffic" to look at, handle and I presume, buy guns. I was the only one buying parts.
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I've been to their store twice, while traveling across North America. On both occasions, I was served well, and the experience was most pleasant. I don't know for how long I have been one of their customers, but it's got to be 30 + years.
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Since two of my kids and two grandkids live in the Twin Cities, I make frequent stops at TOTW enroute to or from the kids places and drop off a gun if I have one ready to sell or to get parts.
A few years back my wife and I happened to stop in for some parts and we were pleasantly surprised when Dave introduced us to Blackpowder Barbie who was visiting TOTW. Nice gal. I doubt she remembers the occasion but I do.
Ted K.
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ok here's my experience. I had a very bad time with them over a $5.00 issue. I will never buy from them or recommend them. Just fact. FRJ
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I still get their catalog for the pictures but I go to their website to buy. Once upon a time, back orders were a big issue but the website will tell you if the part is in stock or not so back orders should no longer be an issue (and have not been in my recent experience).
I would be interested in selling on their website. It reaches a lot of people. I regularly check the site to see what is there, what has sold and what is new even though I'm not in the market to buy a rifle.
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me too. the pictures are really good and it fun to stroll thru on a regular basis.
K
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I have used Track in the past for posting a rifle and from the time I sent the rifle until I got the check in the mail was 29 days. I did think giving the buyer a week or ten days to make a decision on the rifle was a bit long. That is my only complaint I had with the experience. I have used them for many years to purchase parts and have not had any issues. Every now and then, I get a back order, but I think they were generated by their suppliers because when I went up stream for the same part from their supplier, I got an even longer lead time. In one instance, I was told by their supplier to wait for the Track part because they would fill Track's orders first before they would fill my back order from them.
Roger Sells
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I haven't had anything to send them for a few years, but the first time took about 2 weeks to appear. After that they appeared faster, once they get to know you. They tried to haggle my price down on the 1st one, but I stuck with what I wanted. It sold in about 2 weeks and they didn't question my price after that. Remember....Quality always sells!
It is a great sales vehicle thanks to their write up, photos and the vast size of the internet audience out there!
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When I was first getting started building horns, before there was access to great websites like this. I tried to send horns to track and had a couple of complaints. One, they wanted me to copy the style of horns from another builder, they even sent me some of that artists horns to look at. The main problem I had with horns was that they would only show the names of a select few makers, so there was no benefit toward getting your name out. I eventually just asked them to send me my horns back. I buy from them all the time with no problems.
Coryjoe
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Well I'll keep it pretty short and sweet. Ordering parts? Have done so very often, if you're in business ask for dealer pricing, have never had a problem with an order. Everyone has backorders now and then. Just specify no backorders and make phone calls until you find it.
Consignments: when I was a lot younger, had more hair and no spare tire, David and Carole Ripplinger were great supporters as well as Robert Weil and Art Riser. I got a critique back with the first rifle I sent up there, but like George Shumway's blunt comments at my first Gunmakers' Fair, it only made me more determined and ultimately stronger. Like a virus. I subsequently had nothing but excellent experiences selling through their consignment service and I've never begrudged them one penny they made off me as their advertising was worth every one of those pennies and more.
They are very busy people with a large business to run - the information posted as accompaniment to each consignment piece is largely reliant upon the information provided.
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Let me start by saying that I have had a lot of positive experiences with TOW and they have treated me fairly over the years and their mail order is expeditious and I always get what I order in a matter of 3 to 4 days. But, as we all know there are exceptions. Last fall, I sent them a flint pistol to appraise and either buy straight out or consign to sell. I was hoping for a fairly fast turnaround, as I was planning to use the extra money on a two week hunting trip out west. Well, I never heard from them, other than the day they received the pistol. My hunting trip came and went and so after approximately 6 weeks, I called them. The guy that answered said he would see where my pistol was and he came back on the phone and told me that it had been put on the wrong shelf and that David (who does the appraising) had not seen it since it was not put in the usual place that he looks for stuff. Mystery solved--and I had my appraisal and offer to buy or consign in a couple of days. So, if you don't hear anything in a couple of weeks, do not hesitate to call or email them and inquire about your item. Unless they are on vacation, which we all need from time to time, they are usually very fast and take care of business as you would expect them to!!
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Having done buisness with them off and on for 20 + years, it's been a bit of a roller coaster expierence. They have sold some guns for me. At least once they were rather tardy in the least about their appraisal and finally posting the gun to their site. When I order from ANY supplier I will specify no back orders. Unless I'm ordering direct from one of our lock makers. BJH
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I have been getting some parts and other stuff from them the last couple of years and, as I am down under, have found them very good.
cheers
Gordon
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have had some good luck in the past selling some guns. even though they always want to offer about 50% of what the gun is worth. but consign on what i asked for. but now they must have more guns than they need and pick and choose on if the'll even consign for your price. how can a gun with top quality parts from track be worth less than the parts. they sell parts retail but buy or price guns like a pawn shop
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Some of the custom guns they sell seem too high priced to me, but they know their market, which may be different from what one could expect to get elsewhere. I've seen custom "kentuckies" with obvious architectural problems and beginner level carving, etc priced over $3,000 there. But if the buyer is satisfied, and the seller gets their money, it's all good.
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Some of the custom guns they sell seem too high priced to me, but they know their market,
Rich,
I suspect that a large portion of their sales are from overseas buyers who will pay a higher price. Turner Kirkland told us that the majority of their catalog sales are from overseas buyers.
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I recently took advantage of their "free shipping" offer two weeks ago and ordered a set of scissor bullet molds, the folding ladle, and a "Square Nickel Silver English Style Oil Bottle". These are all made in India, not stated in the descriptions. The quality seemed "OK", except for discoloration of the bottle, which I later found to not be made of solid Nickel Silver as stated, but plated. Nowhere did they state the country of origin- the mentioned that the bottle was "imported" on the 2nd page of the add. So the lesson is, if you are a discriminating buyer, make sure you call them first!
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I live in MN, and close enough to their facility to take them in. We agreed on prices, signed a consignment agreement, and the first item sold after just a few days. Took about 2 days to get them posted and the first item sold the next day.
Payment received after about 10 days, which is part of their consignment agreement to support their guarantee of buyer satisfaction.
Dealing with them remotely could be time-consuming, as your item(s) must be received, examined, price established, and an agreement signed before they list on their website.
They commented that flintlocks and non-firearms items being easier to ship to foreign countries, than percussion arms, which may account for the large number of flinters.
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has any one received there new one page letter of hard times. and consignment prices
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I sold some horns on there, I think the reason they want to under value items to sell, is the astronomical cut they add on
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I quit sending them stuff a few years back.It go to the point anything they offered was an insult to me. Although my askings were on the fair side and I ended up selling to others for at least that amount. That issue being the main one.
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Don't know about selling, just buying. And that has always been a pleasant experience. ;)
CW
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Track of the Wolf is the best. Never had a bad experience. One error on a shipment and they corrected it immediately at no charge to me.
Dave
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I have done business with them for quite awhile and never had a problem. I would recommend them highly to anyone looking for anything related to black powder.
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Been buying parts and selling/buying guns from them for at least 25 years. Always my first stop when I need something. The back order issues that come up from time to time is a testament to the declining productivity of the suppliers over the years, and the volume of sales that Track does. I guess they have been starting to bring production of many items "in house" in recent years, but that is a slow, painstaking process that takes a long time to get to everything.
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Oh boy!!!!Now I'm worried. I bought a Vincent rifle kit about 4 weeks ago. Time from order to receipt of gun was great however a crucial part was backordered. I've received two very cheerful emails telling me to be patient. Since I live about 20 miles from the manufacturer of the part I called them. Their problem is they lost the employee that made that part after 30 years. He's turning out to be hard to replace. The whole point here is it's not Track's fault, but what do they do. They have my money and can't get me my part till who knows when. I can't put another part in there since the stock is pre-inlet for that particular part. Any suggestions.
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Any suggestions.
Not without knowing what the part is.