I have bought quite a few guns from Rock Island. In fact, 3 rifles today on auction.
I have found that their descriptions are not as accurate as they could be, and I have learned to discount the description, so I will not be disappointed.
I know when you deal with thousands of guns, it is impossible to be perfect, but I think they have plenty of room for improvement.
But when I am looking at an on line picture of a rifle that could and will sell for thousands and I am considering buying it, I should not have to tell them that the wrist was broken and that it was repaired. That should be in the description. I had them have it in hand for a over the phone inspection. I asked the question about the wrist, and they then added to the description that the wrist had been broken and repaired. For that rifle it was a difference of several thousands in value. It was a Alex Henry English Sporting rifle that was cased.
Early on, I would call and complain about the rifles verse the description, but after a while I realized I was not going to change them.
I also have bought from Cowans and Amoskeag and IMO they do a better copy of accurately describing the rifles or shotguns.
I still do business with them so they are not terrible.
Fleener