Bill and Eric, thank you, I know there are vastly more glowing reviews with Hoyts work than the few things I've read. I do not think my comment will steer anyone in the wrong direction. I know there can always be poor experiences that happen regardless of who the service provider is, whether it is the fault of the customer, provider, or a little of both. I'm just extremely (probably overly) careful when I decide to pay for a service because in the past when I've had bad experiences I don't handle it internally as well as I'd like. So I think it about it more than I used to. He's definitely still a consideration.
Fleener, thanks. I will PM you.