Jruff,
That's unfortunate. I had the same misfortune with FEDEX around Christmas time about 11 years ago. I shipped a rifle to Sequatchie Rifle in early December, they removed my Aluminum Case and leaned it against the back of the truck to get another package. Unfortunately they forgot the case, backed up and snapped the rifle in half and destroyed the case. I've never shipped another rifle during the Christmas Season since.
Buck